Doctor's practice handout
Van Vredenburchweg 71c
2282 SE Rijswijk
|Telephone: 070 3991818
Office fax: 070 4152946
emergency access daytime Mo-Fri: 070 3991818
|We speak English
Nous parlons Francais
Wir sprechen Deutsch
(e-mail never to be used for medical urgencies)
Public transport: tram 17 and bus 23
The National Emergency Telephone Number = 112
State clearly your wish: Police, Fire-Brigade or Ambulance
In The Netherlands the General Practitioner is the gate-keeper for medical care. He is able to have an overview of humans medical problems and, of course, will refer to a specialist in a hospital if needed. Regard him as your Personal Medical Advisor for Primary Health Care. Access time is almost always the same day.
- Walk in: Mo-Fri 08.00-08.45 a.m.
Please show your Insurance Card to the nurse before sitting down in the waiting room; don't forget to ask there: who is the last patient for Dr. Hoogslag? ("wie is de laatste patiënt voor dokter Hoogslag?"). If a child or person is too ill to wait for some time: please ask the nurse for a more convenient solution. Many times in case of illness it is more efficient to come to the walk-in hour because I then can refer you the same day for lab or X-ray analysis. In these cases it is not a wise thing to wait for an appointment somewhere in the afternoon.
- By appointment: Mo-Thu +/- 2.00-4.00 p.m.
Appointments are made in the morning by phone between 8.15-10.00 a.m.
There is no office-hour on Friday afternoon and in the evening. Sometimes special situations need special solutions: please contact the nurse in this case.
Always call the doctor's office before 10.00 a.m., because normally house calls are made between 10.30 and 12.30 a.m.
Only if been prescribed by this doctor's office before: use the 'receptenlijn' 070-3991818 (answering machine). Please state clearly name/address/Insurance number/Generic name of the medication in need, quantity, daily use/drugstore ('apotheek') to send prescription to. Some medication will not in every case be repeated by this way: e.g. sleeping pills, strong medication, etc. Please allow one day delay before medication is ready in the drugstore. For same day delivery: please consult the nurse!
The office has a registered assistant-to-the-doctor ('doktersassistente'). She has a medical secrecy, can inform on minor medical issues, performs works like urine and blood pressure check, ear rinsing, EKG, vaccinations, pregnancy tests, etc. and organises the doctor's daily office hours.
When you are hearing an answering machine
- Phone again 1/2 hour later or so, because the nurse is very busy or doing administration for a short time. In case of urgency, phone: 070 3991818
- Or: the office is closed in case of nighttimes / weekend or holiday / doctor training
Night and weekend service
Call SMASH: 070 3469669. With two offices in The Hague: one near HAGA-hospital (Leyenburg)-Leyweg, one near MCH-Westeinde hospital - Warmoezierstraat and one in MCH-Bronovo, Bronovolaan Den Haag. Consultations by appointment only.
When office closed in case of training or holiday
An answering machine will tell you with whom to make an appointment: division is done mostly by the first letter of the family name (e.g. "letters A to F" go to doctor ..., "letters G to K" go to doctor ..., etc.). You will be sent to general practitioners nearby.
Analysis at labs and in hospitals
Simple analyses don't take long: mostly 1-2 days depending on the issue. Results are mostly sent by internet (only through restricted communication between lab/hospital and general pratitioner) to our doctor's office.